English 
Deutsch 
Polski Character design
Positioning, sketches, turnaround sheets and a 3D model, so the costume and the plush come from the same drawing.
Mascot Manufacturer in the European Union
Most companies selling mascots are agencies forwarding your brief to a factory they have never walked through. We are the workshop: patterns, foam, sewing and quality control happen in our own building in Poland.
What we actually do ourselves
Six stages, one building. Nothing on this list is passed to a company we cannot name.
Pattern making
Every costume is cut to a named performer’s measurements. Patterns stay on file, so a second build years later still matches.
Foam and structure
Heads carved and laminated in-house, with ventilation and sightlines tested on a person rather than a mannequin.
Sewing
Our own machinists, on our own floor. That is why a repair or a second liner set takes days rather than a shipping cycle.
Plush and merch
The same character as retail toys, keyrings and apparel, colour-matched to the costume rather than approximated.
Quality control
Wear testing, seam pull tests and a full-shift fitting before anything is packed. Defects are found here, not at your event.
Why it matters who owns the workshop
When a broker sits between you and the factory, three things go wrong. Changes take a week to travel each way. Nobody can tell you what material is actually in the head. And when a seam fails two months in, the repair becomes a negotiation rather than a job.
Because the people who sewed your costume are down the corridor, we can put a performer in it, watch what rubs, and change the pattern the same afternoon.
- You talk to the person who will build it, not to an account manager
- Material specifications are ours to give, not a supplier’s to withhold
- Repairs and spare parts come from the original patterns
- Production is inside the EU — no customs, no import duty, no surprises
- You are welcome to visit and watch your costume being made
Documentation you can hand to a lawyer
Costumes ship with a CE file and material declarations. Plush and merchandise made alongside them are tested to EN71-1, EN71-2 and EN71-3 batch by batch, with the reports and the declaration of conformity included in the delivery.
We keep the test records, so a re-order two years later does not start the paperwork from zero.
How long each thing takes
- Character design
- 3–5 weeks
- Mascot costume
- 12–16 weeks from signed design
- Second costume, same pattern
- 6–8 weeks
- Plush production run
- 10–14 weeks
- Merchandise line
- 6–10 weeks
- Delivery across the EU
- 3–5 days
Dates are set backwards from your event. Tell us the date first — it decides everything else.
Frequently asked questions
Are you a manufacturer or an agency?
A manufacturer. EnjoyGroup Sp. z o.o., registered in Poland, with its own workshop in Biała Podlaska. The registration numbers are in the footer of every page.
Can we visit the workshop?
Yes, and we would rather you did. Tell us when you are in Poland and we will show you the floor, including work in progress for other clients where they allow it.
Do you work with agencies as a supplier?
Regularly. White label, your branding on the documents, quotes turned around inside 48 hours. Ask for the partner terms.
Who owns the design?
You do, once the project is paid. We keep a copy of the files and the patterns so re-orders and repairs are possible, and we do not resell your character.
What if something breaks?
Twelve months of warranty on manufacturing defects, and repairs after that at cost. Send us a photo first — half of what people report can be fixed locally with instructions.
Manufacturer enquiry
